FAQs

How long does order processing take?

Orders are normally processed within 1–3 business days, excluding weekends and public holidays.

When should my U.S. order arrive?

Standard delivery is estimated at 5–10 business days after dispatch. Carrier delays can affect this estimate.

How do I track my order?

Use the tracking link in your dispatch email or review available order information in your customer account.

How do I choose a size?

Use the measurements and size guidance shown on the relevant product page. Because fit can vary by design, do not rely only on the size name.

How should I care for an item?

Follow the care label attached to the product. Product-specific instructions take priority over general guidance.

Can I return an item?

Eligible items may be returned when requested within 30 calendar days after delivery and returned unworn, unwashed, unused, and with original tags. See the Returns page for all conditions.

Is Klarna available?

Klarna is available only when it appears as an option at checkout and is subject to Klarna’s eligibility and terms.

How can I contact AWARENESS?

Email support@awarenessclothing.shop and include your order number when asking about an existing order.