Returns

We want you to feel confident in your purchase. Eligible items may be returned by following the requirements below.

Return window

Contact us within 30 calendar days after delivery to request a return. A return must be approved before it is sent.

Eligibility

Items must be unworn, unwashed, unused, and returned with original tags and packaging where applicable. Proof of purchase is required. Items showing wear, washing, alteration, odors, damage after delivery, or missing components may be declined.

Items not eligible for return

Gift cards, personalized items, and products marked final sale are not eligible unless they arrive damaged, defective, or incorrect. Hygiene-sensitive items may be excluded where permitted by law.

Starting a return

Email support@awarenessclothing.shop with your order number, the item you wish to return, and the reason. Do not send a return to the company mailing address unless our team provides that address in the return instructions.

Return shipping

For a verified damaged, defective, or incorrect item, we will provide an appropriate resolution and cover reasonable return shipping when a return is required. For other approved returns, the customer is responsible for return shipping. Original delivery charges are non-refundable unless required by law or the error was ours.

Refunds

Approved refunds are issued to the original payment method after the returned item is received and inspected. Please allow 5–10 business days after approval for the financial institution to post the refund.

Exchanges

Availability changes quickly. Contact us to ask whether an exchange is possible. If direct exchanges are unavailable, we may recommend returning the eligible item and placing a new order.